Frequent Questions

Log on to the MonarchCatalog to get started.

Click on “Log In” on the upper navigation bar.
Enter your Library Barcode Number located on the back of your Library Card (no spaces).
Enter your pin number (the last four digits of your phone number) – if you have trouble logging on, please give us a call at 920-994-4825.
Click the “Log In” button.
Once you are logged in, you can manage all aspects of your account.

To manage items that you have checked out, click on your name in the upper right corner and click on “Holds” From this screen, you will see all of your options for managing your requests. Here you can see the Due Dates and renew your items. You can renew your items twice as long as no one has requested them. You can also see overdue items.

You can also call us at 920-994-4825 and renew over the phone. Please have your library card number ready (it is located on the back of your library card.)

You can choose to be notified by the library by phone, e-mail, or text message. To change your notification preference, please stop by the library or call us at 920-994-4825.

You can now pay fines and fees with a credit card through MonarchCat if the amount is over $5.00. Start by logging on to MonarchCatalog.

Click Pay Fines Now.
Click Pay Fines/Fees. Check the boxes of the fines that you wish to pay for.
Click Submit
Click Pay From Credit Card
Enter your credit card information and click Submit.
You will see a payment verification screen. Click Submit.
You will then have a receipt screen which you can print for your records.

Anyone living in Dodge, Ozaukee, Sheboygan, or Washington county and surrounding areas can get a library card. All you need to bring to the library is a photo id and something containing your current address (lease, mail, checkbook, etc.…).

If your Driver’s License has your current address, that is all you need! If you are under 18 years of age, a parent/guardian will need to be present to sign the registration form and provide their photo ID. Library cards can be used at any of the libraries in the Monarch Library System.

Library card holders can borrow items from any library in the Monarch System.

Loan periods for the Lakeview Community Library are outlined below.

Books, Paperbacks, & Magazines = 28 days
Audiobooks (Playaways and Books on CD) = 28 days
Music CDs and TV Series on DVD = 14 days
DVD Feature Films = 7 days

Fines and Fees
As of 2021, the Lakeview Community Library no longer charges overdue fees for late materials on Children's items. If you check out children's items (no media) materials from the Lakeview Community Library, including items delivered from other locations to be picked up at Lakeview, you will not be charged any fines if you return them late. However, materials will be considered “lost” if they are not returned within 35 days of the due date. When an item is declared lost, you will be billed for the replacement cost of the materials and unable to check out any more materials or use our online services until the late items are returned. Once they are returned, your account will be clear of any fees, and you can once again check out materials and use our online services.

Please note, if an item is coming close to the due date and you wish to keep it longer, you are also able to renew an item up to two times if no one is waiting for it. Learn how to manage your account online or contact the Lakeview Community for further assistance. When you are calling for assistance with your library account, please have your library card number (located on the back of your card) ready for us to look up your account.

Lost/Damaged Items
Library materials are important to our community. It is your responsibility to care for library items that are in your possession. You will be charged for the replacement cost of damaged items that are no longer able to be circulated due to liquid damage, food spills, or other mishaps. You will also be charged for the replacement cost if an item is misplaced while under your care.

Copying
The library has a photocopier available for public use. The copy machine can print to 11×17 (Ledger) sized paper.

Fees for printing and copying are as follows:
$.10/page per side for black and white
$.25/page per side for color

We do not allow any specialty paper to be used (photo paper, stationary, etc.)

Scanning
The library’s photocopier works as a scanner both to email or to a USB drive. There is no charge for scanning.

Faxing
The library's photocopier works as a fax machine. Faxes are $1.00 per page to send.

From time to time, the library has a need for volunteers. If you would like to submit your name as a volunteer, please fill out the volunteer packet below and return it to the library. Community members can start volunteering at age 12. We sometimes take younger volunteers if they are supervised by a parent or guardian - please ask! Once your volunteer application is approved, you will be notified of any current volunteer opportunities.

Examples of volunteer projects:
Shelf reading (making sure items are in the correct order)
Cleaning toys, books, and DVDs
Inventory and looking for damaged items
Checking kids and board games for completeness
Dusting and trash pickup
Organizing donations and book sale items
Program and event help
Help with Book Sales
Helping with children's crafts
Watering plants

Monarch2Go provides an easy way for smartphone and tablet users to access the Monarch Catalog on the go.

Search for items, place holds, renew items
Never lose your library card – save it directly to your device
Link family accounts so you can easily keep track of all items checked out from your household
Scan ISBN barcodes when you are out and about to see if the library owns an item you are interested in

Having trouble with the Monarch2Go App? [For example: You can't log in. You returned an item but it is still showing on your account.] Try these troubleshooting steps:
Check your App Store for updates
Uninstall the App. Restart your phone or device. Reinstall the App.
Still having issues? Give us a call: 920-994-4825.

Yes! We have a few different options for meeting rooms. Please see our Meeting Room page for more information.

The library has four public computers on our main floor. They run Windows 10 and include internet and Microsoft Office products. If you would like to save any files, a USB drive is required. Computers are first-come, first-serve.

The library has free WIFI available throughout the building for use with your personal devices and laptops.